Factory-trained espresso machine repair a short drive from Richmond. Our Berkeley shop is 10–20 minutes down I-80 from Point Richmond, Marina Bay, and the Richmond Annex. We service most major brands — Breville, Lelit, La Marzocco, ECM, Profitec, Rocket, Rancilio, Gaggia, Jura, Delonghi, Saeco, Schaerer, and more.
🏠 Home Espresso Repair
DeLonghi descale loops, Breville pressure problems, machines that sat in storage too long — we fix them, or tell you honestly when repair doesn't pencil out. Drop off in Berkeley or ship it to us.
Typical home repair: $300–$650 including parts (median about $450).
Book an Appointment →
☕ Cafe & Commercial
Richmond, San Pablo, Pinole, and Hercules businesses: on-site commercial espresso service and commercial machine sales. Authorized La Marzocco, Rancilio, Astoria, Rocket, and Egro service provider.
Commercial Repair →
Richmond Service Coverage
Point Richmond, Marina Bay, the Richmond Annex, El Sobrante, San Pablo, Pinole, and Hercules — 10–25 minutes to our Berkeley shop (2319 4th St) via I-80.
Brands We Service
• Breville
• Lelit
• La Marzocco
• ECM
• Profitec
• Rocket
• Rancilio
• Gaggia
• Jura
• Delonghi
• Saeco
• Schaerer
• Astoria
• Egro
• Nuova Simonelli
• La Pavoni
• Eureka
• Baratza
• Mahlkönig
• Mazzer
See the full list of machines we do — and don't — service →
Why Richmond Customers Choose Kanen
✅ Factory-trained on 40+ brands
✅ OEM parts stocked in-house
✅ 10–20 minutes from Richmond via I-80
✅ Authorized La Marzocco dealer
✅ Veteran-owned, Berkeley since 2011
✅ Fast, free email triage before you bring it in
✅ 90-day parts & labor warranty
✅ 4.7★ from 270+ verified reviews
How to Get Your Machine Repaired
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Call us at (510) 859-4425 — we'll triage over the phone in 5 minutes.
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Drop off at our Berkeley shop (2319 4th St, Berkeley) — 10–20 minutes from Richmond via I-80 — or ship it to us UPS/FedEx.
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We diagnose & quote — you approve the repair before any work happens.
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Pick up or ship back — typical turnaround 3–4 weeks, with a video of your machine running before it comes home.
90-Day Parts & Labor Warranty
Every repair is backed by a 90-day parts & labor warranty — if the same problem comes back, we make it right at no charge. Rated 4.7★ by 270+ verified customers. Read reviews →
What Repair Customers Say
★★★★★
"Top notch work, service and communication. Worth the time it takes to travel down to Berkeley. Kanen is the best."
— Kimberly H., Petaluma · via Yelp
★★★★★
"My Silvia had a short which they repaired quicker than their estimated time. They also made me a very tasty espresso (both at drop-off and pick up!)."
— Michael M. · via Yelp
Richmond Repair Questions
Do you offer on-site service in Richmond?
For commercial machines, yes — Richmond-area cafes and restaurants get on-site repair and maintenance. Home machines come to our Berkeley shop or ship to us.
Can I walk in, or do I need an appointment?
Repair drop-offs are by appointment. Pickups are welcome any time we're open — Monday–Friday, 12–5pm — though booking a pickup time means less waiting. Want to browse or try the new machines in our showroom? Walk-ins are welcome for that, but an appointment gets you dedicated time with a tech and less waiting.
How long does a repair take?
Most repairs are done in 3–4 weeks including parts ordering. You get a written estimate after diagnosis — no work begins until you approve it — and a short video of your machine running before pickup or return shipping.
Is my machine worth fixing?
For most machines over $800, repair costs significantly less than replacement. If it doesn't make financial sense, we'll tell you honestly — call (510) 859-4425 and we'll triage over the phone in 5 minutes, free.
Is the repair guaranteed?
Yes — every repair is backed by a 90-day parts & labor warranty. If the same problem comes back within 90 days, we make it right at no charge.
Buying a Machine Instead?
New Home Espresso Machines
Try before you buy at our Berkeley showroom — pull shots on the machines we stock (Lelit, Breville, Rocket, La Marzocco, and more) and get honest advice from the same techs who repair them. Free parking. Or order on our site and we'll ship straight to your door in Richmond.
Shop Machines → · Visit the Showroom →
New Commercial Machines for Richmond
We sell new commercial espresso equipment to Richmond cafes, restaurants, and offices — La Marzocco authorized dealer — with machine sourcing for your volume and space, and on-site service after the sale.
Commercial Sales & Service →
Also serving: Oakland · San Francisco · Emeryville · Albany & El Cerrito · Alameda · Walnut Creek · Marin County
All repair info & pricing →
